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In this quick lesson, you'll dig into key components and issues related to maintaining and troubleshooting a laptop PC's hardware. You'll learn how to make the most of your battery's life by adjusting power management and other system settings. In addition, you'll find out how to install memory into a laptop PC, replace a hard drive or use external storage and make repairs to displays, keyboards and pointing devices. As this is an on-demand class, all
lessons are available when the class enrolls.
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Individuals who seek to get work done away from an external power source cite
usable battery life as one of the key factors involved in how much work they
can get done while on the go. Yet many of those same individuals don't know
how much latitude they have in controlling power consumption while operating
on battery power, nor do they always take the steps necessary to maximize
battery lifetime. Over the long term, proper storage of your battery when not
in active use can also extend its lifetime significantly.
Checking the battery
You can check the level of charge on your laptop PC battery by clicking the
power icon in your system tray, as shown in Figure 1. The battery charge
level is indicated by the height of the green area inside the battery
container in the icon.
Many of the figures and examples in this quick lesson focus on the Microsoft
Windows Vista operating system.
Figure 1: The power icon looks like a battery with a wall plug to its left.
When you click this icon, an information window opens, as shown in Figure 2.
This window indicates how much charge remains in the battery and enables you
to select a power plan to manage how your laptop PC uses battery power.
Figure 2: The power icon provides information about battery charge and
power plan in use.
Another option is to use the HP Battery Check utility. You need to download this tool,
and then run it with your laptop PC plugged into an AC power source.
Understanding power plans
Windows Vista includes three default power plans:
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Balanced: Offers as much power as the laptop PC can
deliver during periods of activity but significantly reduces power
consumption during idle periods.
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Power saver: Saves power by reducing system performance
whenever possible. Use this setting if you want to squeeze as much life out
of your battery as possible.
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High performance: Maximizes system performance and
responsiveness to user input. Battery life can be reduced by as much as 50
percent from Balanced values when the PC uses this power scheme while
running on battery power.
HP notebooks generally ship with the following power plans defined, among
others:
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HP Recommended: Offers slightly different settings from
those for Power saver when running off the battery but with faster
time-outs when running plugged in to an external power source. See Table 1
for the details.
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Power saver: Same as the Windows Vista default power plan
of the same name.
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High performance: Same as the Windows default power plan
of the same name.
The HP Recommended plan replaces the Windows default Balanced power plan. It
makes sense to select HP Recommended for most situations in which the laptop
PC switches between plugged-in and battery-powered usage. The following table
lists default power plan settings.
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Power Plan
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HP Recommended
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Power saver
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High performance
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Turn off display
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Battery (minutes)
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5
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3
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10
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Plugged-in (minutes)
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15
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20
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15
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Sleep
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Battery (minutes)
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10
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15
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60
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Plugged-in (minutes)
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25
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60
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never
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Brightness
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Battery (percent)
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40
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40
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100
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Plugged-in (percent)
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100
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100
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100
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Table 1: Key settings for default HP power plans.
There are many other settings associated with individual power plans users
may want to investigate. These include time-outs for hard disks, wireless
network adapters, USB (universal serial bus) devices, processor power
management, and more. To dig into this level of detail, select Start
> Control Panel. In Classic view, double-click Power
Options. For any of the power plans shown, click Change plan
settings, and then click Change advanced power
settings. The Power Options dialog box opens, displaying individual
power plans in complete detail, as shown in Figure 3.
Figure 3: The Power Options dialog box.
Optimizing battery life
Typical lithium ion or NiMH (nickel metal hydride) batteries last longest
(that is, accept the greatest number of full charges before displaying
diminished charge retention) if not stored in your laptop when it's plugged
into a wall socket. You can achieve optimal battery life by storing the
battery at temperatures between 35 and 45 degrees Fahrenheit (typical
refrigerator temperatures) at a 40-percent charge level. Before you take the
laptop PC on the road, charge the battery up to 100 percent. When you return
to your home or office, discharge it until the level reads 40 percent, and
then place it in a waterproof bag and put it back into the refrigerator.
HP provides a well documented website focused on mobile PC battery care and
usage. Visit Wireless and mobility -- maximize your battery life and
browse the links for more information.
Next, learn how to address storage issues on a laptop PC.
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There are two basic methods to increase the amount of disk space on a laptop
PC. One method involves swapping a smaller, older drive for a bigger, newer
one. The other involves adding one or more additional drives to the pool of
available storage.
If your laptop PC has two internal drive bays with only one hard disk
installed, you can add an additional disk without replacing the original one.
In addition, if your laptop PC has a free USB port, you can connect an
external USB drive and extend your storage by 500 GB (gigabytes) or more.
Adding or replacing an internal laptop PC drive
Before you undertake the project of replacing an internal drive or adding a
new one, check with your laptop manufacturer to make sure you won't void your
warranty. To replace a hard drive in a laptop PC, follow these general steps:
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Identify and acquire a compatible drive, such as a 2.5-inch IDE (Integrated
Drive Electronics) or SATA (Serial Advanced Technology Attachment) model.
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Look for information, illustrations, or instructions on how to open the
case, what tools will be needed, how to dismount the old drive, and how to
insert the new one. Also be sure to back up the data on the drive you're
replacing so you can restore its contents to the new drive, if necessary.
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Power off the laptop PC and remove the battery.
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Follow the instructions to open the drive hatch or hatches. Ordinarily, you
only need a small Phillips-head screwdriver to perform this step.
Websites such as Repair4Laptop.org. list numerous HP laptop PC models and
offer photos or videos that show exactly what to expect and what to do when
adding or swapping an internal laptop PC drive.
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Remove the old drive and add the new drive, or install an additional drive
into an empty drive bay.
Once you've reassembled your system, the PC should recognize the new drive
the next time you reboot. If you've replaced your system drive, you must
reinstall your operating system or use a bootable USB or CD image to boot the
PC.
If you replace a lower-capacity, older internal drive with a higher-capacity,
newer drive, consider purchasing a portable USB enclosure for that drive. You
can convert it to an external storage device for as little as $15.
Using external USB drives
There's a plethora of offerings available for laptop PC use, but these fall
into two form factors: 2.5-inch and 3.5-inch drives.
Small, lightweight, highly portable enclosures are usually built around the
same 2.5-inch hard disks that go into modern laptop PCs. These cost a bit
more and provide less storage space but are designed to go with you on the
road without adding too much bulk or weight to your laptop bag. You can find
drives in capacities from 40 GB to as high as 160 to 200 GB.
Many of these portable external drives feature a dual USB plug arrangement
and thus require two available, powered USB ports. That's because USB ports
are each limited to 500 mA (milliamps) and 4.75 to 5 V (volts) of power, and
most hard disks require more than that to operate. The first USB plug handles
data and power, whereas the second plug is for power only. Both plugs must
usually be connected and working before the drive will work. These also draw
on your laptop PC battery, so factor this draw into your battery life
calculations.
Larger 3.5" external USB hard disks offer larger capacities -- 80 GB to 1 TB
(terabyte) -- at lower prices but must draw power through an external power
supply (called a brick) that plugs into a wall socket. This
means you can't use these drives when you're on the go; however, it makes
them very handy for use at home or in the office for backup and extra storage
space.
Using flash drives
For extremely portable storage, nothing beats a USB flash drive. Capacities
vary from 1 to 16 GB. This is enough storage to carry all of your email files
and entire libraries of project files with you wherever you go. It's hard to
beat these devices: you can carry sizable amounts of data with you and plug
into just about any desktop or laptop PC to retrieve whatever you need.
Make your desktop portable
There are a number of specialty software environments designed to enable
users to pick up and carry their electronic desktops with them wherever they
go. This technique works with equal facility on portable USB hard disks or
flash drives, depending on how large a filespace you wish to make portable.
Products such as Migo, Ceedo, and others let you grab your email application
and message archives, desktop settings, browser favorites, and all the other
personal elements of your workspace and store them on a flash drive or a USB
hard disk. When you plug that device into a laptop or desktop PC, it shows
you your familiar virtual surroundings and desktop, and lets you work just as
if you were on your usual PC at home or in the office. Thus, laptop users who
bounce between a desktop and a laptop PC may find this technology extremely
useful.
Next, learn how to upgrade your laptop PC's memory.
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Study after study shows that no upgrade improves Windows performance or
boosts user satisfaction with their PC more than adding RAM (random access
memory) to a machine. Although many laptop PCs come equipped with 512 MB or 1
GB of RAM, those same computers can often accommodate at least twice as much
RAM as is currently installed. In many cases, at least one laptop PC memory
module, called a SODIMM (small outline dual inline memory module), is readily
accessible on the underside of a laptop PC using only a small Phillips-head
screwdriver.
To understand if a memory upgrade is an option for your laptop PC, you must
determine the following:
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The amount of memory currently installed on your laptop PC and its
maximum capacity: If the amount installed is less than the
maximum, you can probably install an upgrade and reap some benefits.
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The kind of memory your laptop PC requires: Most memory
vendors offer memory finder utilities on their websites that ask you to
identify your computer, and then describe the memory options available to
you.
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How to access the memory slots: You can usually find this
information on the laptop PC vendor's website or in your owner's manual.
Many vendors offer an electronic version of the owner's manual online.
Websites such as Repair4Laptop.org offer photos or videos that show you
exactly what you must do and how you should do it.
Installing new memory modules
Most HP laptop PCs support two SODIMM slots, both easily accessible on the
underside of the case. It's surprisingly easy to swap out memory; however,
you may want to consider taking your laptop PC to a local repair shop if
keyboard or top deck removal is difficult.
For accessible slots, you need only turn off your laptop PC, disconnect the
power supply, remove the battery, and then open the memory access cover.
SODIMMs are secured by snap-on metal clips at both sides. Pop these out
gently, and then gently wiggle the module to remove it. You must generally
remove both old modules before inserting new ones, which require you to seat
the edge connectors at the bottom, and then slide the retaining clips onto
both sides. When your laptop PC boots up, the memory counter should reflect
the new amount of memory you've just installed.
The next section helps you manage motherboard and CPU (central processing
unit) settings.
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The BIOS (Basic Input/Output System) is an essential but nearly invisible
program that operates in the background on every PC. The BIOS establishes
settings for PC hardware, boot order among multiple drives, interface
language, and more. Access to the BIOS requires pressing a key just as the PC
begins to boot up, right after you turn it on.
For most HP laptop PCs, these special keys provide the following types of
functions:
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Esc: Displays the POST (power on self test) message that
occurs at initial device bootup, along with other status information as
devices are checked and come online. This also provides easy access to the
Windows Vista boot menu, where you can enable various safe modes, repair
and logging tools, and more.
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F1: Displays system information, including laptop PC make
and model, system board ID, processor type and speed, memory size, boot ROM
data, and BIOS version.
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F2: Runs a startup check that inspects the RAM and hard
disks.
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F9: Starts the Boot Device menu, which lets you examine
and reorder available boot devices on your laptop PC.
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F10: Invokes the Computer Setup routines from the laptop
PC's EPROM where you can examine settings or change your system
configuration. Available options include interface language, boot options,
and device configurations (which permit use of virtualization technology
and button sounds to be enabled or disabled).
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F11: Invokes the HP Recovery Manager, a utility that
guides users through system repair when system problems require immediate
action.
BIOS, driver, and other system software updates for HP laptop PCs may be
accessed through the HP Update program. To use this tool, select
Start > All Programs > HP, and then select HP
Update to start the HP Update Wizard, as shown in Figure 4.
Figure 4: The HP Update Wizard helps users identify and download available
BIOS and driver updates.
Enlarge image
Click Next. The wizard interacts with an HP website to
identify available driver or BIOS updates and enables you to download and
install them. Updating drivers is usually advantageous; however, most experts
advise against updating your BIOS unless it fixes problems you have
experienced or adds new functionality that you require.
Checking CPU and memory timing
To check how fast your CPU and memory are actually running, you can run
CPU-Z, a freeware utility available for download on the CPUID.com website. After
downloading and installing CPU-Z, run the cpuz.exe file. You
should see something similar to Figure 5. For modern mobile processors, such
as the Intel Mobile Core 2 Duo X7800 shown in Figure 5, you won't necessarily
see the maximum CPU speed in the Core Speed entry on the CPU tab because the
laptop PC regulates its core speed very closely.
The results shown here are for a laptop PC with the power plan set to High
performance.
Figure 5: CPU-Z displays processor data and speed on its CPU tab.
You can compare the actual configuration for your laptop PC's memory to the
settings stored in the RAM SPD (Serial Presence Detect) table, which is
programmed at the factory when the memory is fabricated. Figure 6 shows the
contents of CPU-Z's Memory tab for an HP Pavilion HDX 9000 laptop PC.
Figure 6: CPU-Z Memory tab.
Figure 7 shows the SPD tab for SODIMM 1 on the same computer.
Figure 7: CPU-Z SPD tab.
This lets you compare actual settings to the manufacturer's recommended
settings. By looking at the Frequency value in the Timings field in Figure 6,
you can tell you should read the Timings values in the 333 MHz column in
Figure 7, because the 332.5 MHz value in Figure 6 most closely matches that
column in Figure 7.
Now that you know how to work with motherboard and CPU settings, read on to
find out how to resolve display issues.
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Most laptop PCs include external video outputs, primarily VGA (Video Graphics
Array), with an increasing number of devices offering DVI (Digital Visual
Interface), or HDMI (High Definition Multimedia Interface) support.
When your laptop PC's built-in display isn't working properly, you can
quickly and easily determine if the problem relates to the built-in graphics
circuitry or to the display itself by plugging in an external monitor. If the
external monitor lights up and things work as they should, the built-in
display is at fault. If the external monitor also fails to work, it's likely
that your laptop PC graphics circuitry has failed. Because this can involve
replacing a standalone graphics module or the system board inside the laptop,
depending on the make and model of your computer, you need to perform a
cost-benefit analysis on making repairs or replacing your laptop PC.
Fixing a skewed or clipped image
When the display works but the image is skewed or clipped, double-check the
display settings. Right-click an unoccupied area of the desktop, select
Personalize, and then click Display
Settings. The Display Settings dialog box opens, as shown in Figure
8.
Figure 8: Display Settings dialog box.
Check your Resolution setting to ensure it's not set too low for your laptop
PC. You can adjust this setting by moving the slider bar. Also click the
Advanced Settings button, and then click the
Monitor tab. Make sure the screen refresh rate matches
recommended vendor settings.
If all of these settings are correct, try replacing your monitor driver.
Click Start, type device manager in the
Start Search text box, and then press Enter. In Device
Manager, double-click whichever entry under Monitors corresponds to your
built-in display. Many laptop PCs use the Generic PnP Monitor entry. In the
monitor Properties dialog box, as shown in Figure 9, click the
Driver tab, and then click Update Driver.
Windows Vista attempts to find the latest driver online.
Figure 9: Monitor Properties dialog box.
If that doesn't work, click Driver Details and write down
the full file specification for the driver file in use. You should be able to
visit the manufacturer's website and download and install a replacement by
searching for the file name.
Working with an external monitor
For most laptop PCs, working with an external monitor is as simple as
plugging it into the VGA, DVI, or an HDMI port, depending on the kinds of
connections and cables you have available. Most modern equipment is PnP (Plug
and Play) compatible, and Windows Vista does an excellent job of identifying
such devices and loading the necessary drivers.
At a minimum, you might have to use a generic driver long enough to identify
and download a device-specific driver from the external monitor vendor's
website.
Adding an external monitor to a laptop PC provides an additional benefit as
well. Once plugged in and powered up, you should see a window that reads New
Display Detected on your built-in screen, as shown in Figure 10.
Figure 10: When a new display is detected, you can duplicate content from
one screen to the other, or extend your desktop across both screens.
To extend your desktop onto both screens, select the Show different
parts of my desktop on each display (extended) option, click
Apply, and then click OK. You'll increase
your visible work area across both displays. This can be a real boon to those
who like to work between or among two or more applications at the same time.
Repairing or replacing a laptop PC screen
Built-in laptop PC screens occasionally suffer from dead
pixels, a condition in which some addressable location on the LCD
(liquid crystal display) stops working and displays black all the time.
There's not much you can do to fix such a problem except to replace your
screen. If the PC is out of warranty, expect to spend $250 and up to replace
a laptop display, depending on its size. If you decide to replace the screen
yourself, this will be your only cost. However, if you send your laptop PC in
for professional repair, these costs can easily double.
Be sure to check the warranty on your laptop before undertaking such a
repair. Replacing the screen usually voids your warranty.
Replacing a laptop PC screen is fairly simple: you must disassemble the top
deck of the laptop PC, detach the screen from its power and signal inputs,
remove it from the top deck, and then reverse the process to insert a new
one. The degree of difficulty varies with the type of laptop PC you own, and
how amenable the upper deck is to being opened. Again, Repair4Laptop.org
has a series of photos and videos that provide step-by-step instructions for
a wide range of laptop PCs. In addition, Tom's Hardware offers a tutorial
entitled " How to replace a broken laptop or notebook display."
Fixing surface scratches
To fix small surface scratches or other minor surface damage to an LCD
screen, you may have some luck in polishing small defects out with a soft
cloth. Other methods include rubbing a small amount of petroleum jelly or
even shaving cream into the scratch. You can also find scratch repair kits
for furniture or automotive use that may be of some help.
Try fixing a very small part of the scratch as a test before applying any
product to the entire scratch.
The next section covers fixes and workarounds for keyboard and touchpad
problems.
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Unlike standalone desktop keyboards on which you can easily replace sticky or
broken keys one at a time, many laptop PC keyboard problems require wholesale
keyboard replacement.
Replacing a laptop PC keyboard requires opening the bottom deck of the laptop
PC, which can void your warranty. Check your warranty first before replacing
the keyboard.
As with earlier do-it-yourself repairs covered in this brief, you'll find
that the Repair4Laptop.com website offers a wide range of tutorials with
photographs and step-by-step instructions.
If you don't feel comfortable replacing the keyboard yourself, contact your
laptop PC's manufacturer or a reputable computer repair shop. You may have to
pay a bench charge of $30 to $75, and then as much as $200 for a replacement
keyboard, depending on your computer's make and model.
If your HP laptop PC is still under warranty and you experience keyboard or
touchpad problems, it's recommended you ship the unit to an authorized HP
service depot for repair.
Resolving touchpad problems
To deal with touchpad problems, consider switching to an external mouse as an
affordable option. Small wired mice with retractable cords cost under $10,
and you can get a cordless mouse for $20 to $35. Undertaking repair is about
the same level of difficulty as replacing the keyboard, and you must often
remove the keyboard to get at the touchpad anyway.
Using a wireless laptop PC keyboard and mouse is a terrific option for many
users, especially those whose computers include built-in Bluetooth receivers.
For work at home or in the office, this kind of accessory can greatly improve
your productivity by eliminating wires and giving you a less cluttered and
more flexible work area.
Using a docking station or port replicator
An ordinary docking station or port replicator is a device that includes PS/2
mouse and keyboard ports and/or USB ports, and video ports for external
monitors, that you can leave connected at all times. Higher-end docking
stations or port replicators support dual external monitors, and may include
wired Gigabit Ethernet ports, a power supply for your laptop PC, and built-in
hard disks for backup or extended storage.
Prices generally range from $60 to $200, depending on the number of features.
However, this is one case in which convenience often outweighs cost,
especially if you want to sit down and get to work with a minimum of fuss.
Plus, if your laptop PC is experiencing keyboard or touchpad issues, you can
usually work around them using a docking station or port replicator.
Although this quick lesson offered many do-it-yourself solutions for common
laptop PC problems, if you've got an HP laptop PC, you always have the
backing of HP support ready to help you resolve any issues. Just visit HP.com to learn about
support and troubleshooting services.
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Nov 23, 2009
(Edited about 11 hours ago)
balance option
have your power option on balance will save you in long run.
Configure power management and resolve battery issues
Quick and right to the point.
Longer Battery Life and using external hard drives
I have learned a lot in a short period of time. I like to get to the main points and that's what this program has delivered. Thanks, this info is very useful to me.
laptop pcs: basic troubleshooting and repair (quick lesson)
answered my questions on how to manage battery life.
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