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Business etiquette

Free, online classes, available 24/7: www.hp.com/go/learningcenter

Class overview

Business etiquette Business etiquette goes far beyond not belching in the boardroom. It's about projecting an image of professionalism and credibility. In this course, you will learn how to develop and sharpen your business communication skills with the purpose of enhancing both your professional image and promotability. This course looks at all aspects of your business image—from body language and dress to meeting etiquette and conflict management with coworkers.
54 Ratings

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What you'll learn

  • Learn how to speak and dress professionally
  • Create more effective written communications
  • Conduct yourself more effectively in meetings and run your own meetings more smoothly
  • Manage conflicts with coworkers
  • Communicate more effectively by phone

Prerequisites

  • None.

Lessons

  1. Projecting professional body language
  2. Dressing for business success
  3. Verbal communication and word choice
  4. Telephone etiquette for the 21st century
  5. Written communications
  6. Meeting etiquette
  7. Running your own meeting
  8. Conflict management with coworkers

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