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Learning center - frequently asked questions

Free, online classes, available 24/7: www.hp.com/go/learningcenter

General
» How do I register for the Learning center?
» What types of content can I find on the Learning center?
» Where is the Online classes site?
» What happened to the list of classes I took on Online classes?
» Why did my message board alias change?
» How much do the classes cost?
» How do classes work?
» Where can I find a complete listing of the classes available?
» How can I be notified of the new classes available for enrollment each month?
» Where do the classes take place?
» For classes currently not available, how can I get notified the next time the class is up for enrollment?
» What is the advantage of taking an online class instead of a regular class or even buying a book to learn more?
» What is RSS and how can I use it?
» What are the ratings (stars) and how do they work?
» What are reviews and how do they work?

Enrollment
» How do I enroll in a class?
» How much time do I get to complete a class?

Class information
» Who are the instructors?
» How do I ask the instructor a question?
» What are the different parts of a class?
» How do I learn more about a specific class?
» What is in the lessons?
» How do I access my lessons?
» How do I print the class lessons?
» How do I obtain a PDF of the class I am taking?
» How do I keep track of all my classes? How do I see my completed classes?
» How do I obtain a certificate of completion?

Message board
» How do I find the message board?
» How do I read my messages? How do I reply?
» How do I post a new question to the message board?
» How do I edit a message board post?
» How do I upload a file to the message board?
» How long will it take for the instructor to answer my question?
» How will I know when someone has responded to my question?

Edit profile
» What is my profile page?
» What are public profiles?
» My student information is incorrect. How do I change it?
» What are email settings?
» How do I change my password?
» What if I've forgotten my password?

Technical difficulties
» What if I can't log into the Learning center?
» Does it matter which browser I use? Does it have to be a certain version?
» Do I need to download any programs or obtain any plug-ins?
» How do I bookmark the Learning center?
» Do you have problems viewing Flash content?
» What if I can't hear the audio on a How-to in 2?


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